This site is owned by Blue Crow Media Ltd.

Returns and refunds: You shall have the right to cancel an order only in the following circumstances: (a) If we have failed to deliver the order within 30 days after the date you placed the order. (b) If you receive a faulty product. In this scenario you should notify us immediately at info@bluecrowmedia.com and in no case longer than 14 days after receipt. 

You must return any product to us in its original packaging (which you should retain for this purpose). Nothing in this clause affects your statutory rights.

Shipping: All products ship via Royal Mail from London. We dispatch to the shipping address that you supply when placing an order. We post products within five business days, but normally within two. We are not responsible for delays due to holidays, strikes or other such circumstances. We are not responsible for any additional customs duties or taxes. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes responsibility of claims made with the shipping carrier.

If you have any special shipping requirements or need to change an order destination address then please email us at info@bluecrowmedia.com.

Your information: We do not share customer details with any third parties.

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